Homeowner Services & Support

Faster HOA Property
Improvement Approvals

Without the Headaches. RISE transforms HOA property improvement requests into a seamless, app-powered experience.

CINC
Platform: Delgado on the advisory board
Sunny
AI Concierge, live in the app
Same-day
Callback commitment on inquiries

Guarantee Same Day Response to Service Tickets

RISE embodies the philosophy that measuring what is important drives results. We know service isn’t just about fulfilling a function; it’s about making residents feel cherished and heard. So we measure response times and homeowner feedback for every interaction to service tickets to ensure your residents are never left waiting and so you can feel confident your community is well taken care of. By soliciting feedback and acting on it, RISE ensures that the service quality is consistently top-tier. The company’s mission is further amplified with Thrive, curating community experiences that foster connections and enhance the community spirit.

Property improvement requests

End Property Improvement Hassles

Waiting weeks for an improvement request to be approved? Homeowners get frustrated, and your ARC—often made up of busy board members—is left sorting through disorganized forms, email threads, and mounting complaints. The process is often slow, confusing, and time-consuming for everyone involved.

That’s why we’ve streamlined it from start to finish. With RISE, homeowners submit requests through our intuitive app, and routine projects that meet your community’s rules are approved instantly. No review needed!

For more complex requests, our dedicated Community Enhancement team verifies details, organizes submissions, and keeps your committee informed so decisions happen faster and with less friction.

Less Friction, More Follow-Through

A faster approval process does more than save time. When homeowners receive quick, clear responses, they’re more likely to move forward with improvements like freshly painted fences or vibrant new landscaping. That boosts curb appeal and builds trust with your residents.

At the same time, your ARC spends less energy on paperwork and more time on priorities like budgeting or community planning. With RISE, each request becomes an opportunity to support homeowners and strengthen your community.

Inside the app

How RISE Streamlines
Approvals

We simplify every step of the HOA property improvement process, from submission to final decision.

Boards and committees

Trusted by Boards and Committees for Improvement Request Management

We help you move faster, reduce stress, and deliver a better homeowner experience.

  • Save time with instant approvals for routine requests
  • Stay in control with clear, complete submissions that reduce back-and-forth
  • Improve homeowner satisfaction by responding faster and reducing confusion
  • Free up your focus to concentrate on budgets, planning, and leadership. Not on paperwork
Meet Sunny

AI Powered App for
Boards and Homeowners

Online voting, real time collections, ACC, and reservations plus Sunny, our AI Concierge, download now.

Sunny, our virtual assistant, is available 24/7 to answer community-specific questions about what’s allowed, how to submit, and where to find relevant design rules or requirements.

Download now →
Sunny AI Concierge
Instant answers, 24/7
Illustrative example. Sunny is live in The RISE App. Sample exchange shown for demonstration; not live output.
Landlord Toolkit

Landlord Toolkit

All Applications for an existing or new tenant require a non-refundable $25 Admin Fee. If you are only applying for approval to lease your unit, no fees are due now, but you will need to complete the form again when you have a tenant.

  • To ensure the association has accurate records and contact information, this form will be required to be completed at every lease renewal
  • If we need more information about the lease or tenants, we will reach out after the form is submitted
  • If the lease is not in compliance with the association’s rental policies, we will allow you ample time to remedy the situation before any violations or fines are applied
  • [object Object]
  • [object Object]
  • [object Object]
  • [object Object]
  • [object Object]
Register a Lease →

New tenants will be welcomed into the community:

  • We will send the tenants a welcome letter with all the basics they need to know about the association
  • We will send them a copy of the association’s rules and regulations
  • Tenants will get an online login and will be added to the association’s communication channels
  • We will ensure the tenants get access to the property
  • If applicable, we will coordinate scheduling their move-in

FAQs About HOA Property Improvement Requests

Routine requests that meet your guidelines are approved instantly. Complex requests are reviewed by your ARC, with support from our team to help move things along efficiently.

For larger or more involved projects (like adding a backyard pool), our ARC team steps in to verify documentation, work with the homeowner, and support your ARC through the review process.

Yes. We become experts in your community’s governing documents and tailor the entire workflow to match your specific materials, design guidelines, and approval process.

Not anymore. Homeowners submit everything through the RISE app, and ARC members review it all online. No paper, printing, or filing required.

We help with complex requests by organizing documentation, collecting missing information, and keeping the process on track so your ARC can make timely, informed decisions.

Sunny, our virtual assistant, is available 24/7 to answer community-specific questions about what’s allowed, how to submit, and where to find relevant design rules or requirements.

Let’s Make Your ARC Approvals Effortless

Let’s Make Your ARC
Approvals Effortless

Say goodbye to paper forms, long waits, and frustrated homeowners. RISE makes it easy for your community to submit and approve property improvement requests with app-enabled simplicity and real human support.

What Partnering with RISE Includes

  • A dedicated community manager who knows your community
  • Financial statements by the 15th, in-house, accrual basis
  • Same-day callbacks and 24/365 emergency availability
  • The RiseShield master insurance program